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Terms of Use

Terms of Service

Referent — referent.law
Last updated: June 11, 2026

These Terms of Service (the “Terms”) govern access to and use of the Referent platform at app.referent.law and related services (the “Service”), operated by AI Lawtech Sp. z O.O., Henryka Sienkiewicza 36 / 5, 26-600 Radom, Poland (“Referent”, “we”, “us”). By creating an account or using the Service, you agree to these Terms on your own behalf and on behalf of the organization you represent (“Customer”).

  1. The Service

Referent is a practice-management and AI-assistant platform for legal professionals: client and matter management, correspondence and calendar synchronization, document organization, time tracking, and AI-assisted features.

  1. Accounts and organizations
  • You must provide accurate registration information and keep credentials confidential. You are responsible for all activity under your account.
  • An organization owner controls its workspace, including inviting and removing members and managing integrations.
  • You must be at least 18 and legally able to enter into contracts.
  1. Acceptable use

You agree not to:

  • use the Service in violation of applicable law or professional rules of conduct;
  • upload malicious code, attempt to gain unauthorized access, or disrupt the Service;
  • use the Service to send spam or unsolicited communications;
  • reverse engineer, resell, or sublicense the Service except as permitted by law;
  • submit content you do not have the right to process.
  1. Customer content
  • You own your content. Clients, matters, documents, correspondence, and other materials you submit or sync (“Customer Content”) remain yours. You grant us a limited license to host and process Customer Content solely to provide the Service.
  • You are responsible for Customer Content, including obtaining any consents required to process the personal data it contains (e.g., your clients’ data). For such data, Customer acts as controller and Referent as processor, per our Privacy Policy and, where applicable, a Data Processing Agreement.
  • Connected third-party accounts (e.g., Google) are governed additionally by the third party’s terms. You may disconnect them at any time.
  1. AI features — important notice
  • AI-generated output (summaries, drafts, suggestions, answers) is produced by statistical models and may be inaccurate, incomplete, or outdated.
  • The Service does not provide legal advice. AI output is not a substitute for the professional judgment of a qualified lawyer. You are solely responsible for reviewing and verifying any AI output before relying on it or providing it to a client or court.
  • You retain full professional responsibility for work product created with the assistance of the Service.
  • We do not use your content to train generalized AI models.
  1. Confidentiality and professional duties

We understand that lawyers handle privileged and confidential material. We process Customer Content only to provide the Service, restrict internal access, and apply the security measures described in our Privacy Policy. Nothing in these Terms requires you to violate professional secrecy obligations; you remain responsible for compliance with the professional rules applicable to you.

  1. Subscriptions and payment
  • Paid plans, prices, and billing periods are presented at purchase. Fees are charged in advance and are non-refundable except where required by law.
  • We may change prices with at least 30 days’ notice, effective from the next billing period.
  • We may offer free or trial tiers and may modify or discontinue them with reasonable notice.
  1. Term and termination
  • You may stop using the Service and delete your account at any time.
  • We may suspend or terminate access for material breach of these Terms, security risk, or legal requirement — with notice where practicable.
  • Upon termination, we delete Customer Content per our Privacy Policy retention terms. You may export your data before termination.
  1. Service availability and changes

We aim for high availability but do not guarantee uninterrupted operation. We may modify features over time; we will not materially degrade core functionality of a paid plan during a paid period without notice.

  1. . Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT AI OUTPUT WILL BE ACCURATE OR THAT THE SERVICE WILL MEET YOUR REQUIREMENTS.

  1. . Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, DATA, OR GOODWILL; AND (B) OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE AMOUNTS PAID BY CUSTOMER FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY. NOTHING IN THESE TERMS EXCLUDES LIABILITY THAT CANNOT BE EXCLUDED BY LAW (INCLUDING FOR INTENT OR GROSS NEGLIGENCE WHERE SO PROVIDED).

  1. . Indemnification

Customer will defend and indemnify Referent against third-party claims arising from Customer Content or Customer’s use of the Service in violation of these Terms or applicable law.

  1. . Governing law and disputes

These Terms are governed by the laws of Poland, excluding its conflict-of-law rules. Disputes will be resolved by the courts of Poland, unless mandatory consumer or professional rules provide otherwise.

  1. . Changes to these Terms

We may update these Terms. Material changes will be announced via the Service or email at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.

  1. . Miscellaneous

If any provision is held unenforceable, the remainder stays in effect. These Terms plus referenced policies are the entire agreement regarding the Service. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale. Notices may be sent to your account email.

  1. . Contact

AI Lawtech Sp. z O.O., Henryka Sienkiewicza 36 / 5, 26-600 Radom, Poland

contact@referent.law

Notes on verbatim fidelity:

  • <h2> page title: Terms of Use; first body line: Terms of Service (mismatch is in the source).
  • Header line uses an em dash: Referent — referent.law (the privacy page uses a hyphen there).
  • Section headings are single-item <ol start="N"> entries (plain text). Sections 10–16 literally contain a leading . in the item text (source typo).
  • <br> line breaks shown as hard line breaks (trailing double-space).
  • The body contains no hyperlinks; contact@referent.law and app.referent.law are plain text.
  • Sections 10–11 are uppercase in the source exactly as reproduced.