Referent: the legal harness

A harness is everything around an AI model that turns it into a worker: the loop, the tools, the memory and the rules. Referent is that harness for a law firm - a legal harness. Legal AI agents run intake, email, deadlines and billing from your live matters, and every action that touches a client waits for your approval.

Team backed by: Google logoGoogle for Startups Nvidia logoNvidia Inception Program

Definition

What is a legal harness?

A legal harness is the software layer around an AI model that turns it into a working agent for a law firm: it runs the model in a loop, gives it the firm's tools and matter context, keeps the matter file and the firm's playbook as memory, and decides when the agent must stop and ask a lawyer.

Agent harness is the word Anthropic, OpenAI and LangChain use for everything around the model except the model itself. A legal harness is that layer with a lawyer's professional duties built in.

  • Loop
  • Hands
  • Memory
  • Rules
Read the full explainer

The four parts of a legal harness

Every serious agent harness does the same four jobs. In a law firm each one has a name you already know.

Loop

The matter workflow

Agents work step by step - intake, engagement, first drafts, follow-ups, billing prep - and stage each result for your review instead of stopping at a chat reply.

Hands

The tools your firm already runs

Gmail, Google Calendar and Google Drive today, Outlook and Microsoft 365 soon; matters, documents, deadlines and billing inside Referent; your AI apps through the MCP server.

Memory

The matter file

The workspace is built from your inbox, and every email, document and deadline lands in the right matter. No training on your data.

Rules

The Model Rules, encoded

Nothing client-facing goes out without your approval. Deadlines are tracked as hard dates, not suggestions. Every action is logged, so the supervision Rule 5.3 already asks of you for a nonlawyer assistant has a record to work from.

Ready when you are.

Run your practice through chat

Forget legacy legal software where every record is typed by hand. Just tell Referent what needs to happen - agents execute, you approve.

Referent's AI client intake turning an inquiry into a matter

01Intake

Send a link. Sign a client.

The client talks to your AI at your intake link - Referent screens the fit, opens the matter, and preps the engagement for your approval.

Emails and files auto-filed to the right matter in Referent

02Matters

Every email lands in the right matter

Connect your inbox - Referent files emails, attachments, and context to the right matter, and flags what needs your attention.

Referent presenting an AI-drafted reply for lawyer review

03Drafting

First drafts, already waiting

Replies, letters, and documents arrive pre-drafted from the matter's full context. You edit, approve, send.

Referent tracking a limitation period and scheduling a reminder

04Deadlines

Deadlines that track themselves

Court dates, filings, limitation periods - Referent watches every deadline and reminds you before it becomes urgent.

Referent assembling an invoice from captured time

05Billing

Billed in the background

Time logs as you work, invoices assemble themselves - hourly or flat fee. You review the bill, not the timesheet.

Referent drafting a payment reminder awaiting lawyer approval

06Follow-up

Follow-ups that never slip

Payment nudges, client check-ins, review requests - Referent drafts every touch, and nothing goes out without your OK.

Lawyer approving an AI-prepared change in Referent

You approve every critical step

Referent does the work, but you stay in control. Nothing is sent, filed, or billed without your sign-off - every action logged and auditable.

Launch film

See the harness at work

How Referent's agents run intake, matters, email, deadlines and billing prep while you approve every critical step.

AI client intake Every email filed to the right matter Voice commands, hands free matter updates Follow-ups that send themselves Deadlines tracked automatically Billing prep without the timesheet scramble

For professionals who see what's next

Full firm leverage

AI for Solo Lawyers

Operate like a modern law firm - even if you're a team of one. Let AI agents handle routine work while you focus on practicing law.

See how solos use Referent

Same team. More matters

AI for Boutique Firms

Turn your firm AI-native. Equip every lawyer with agents that standardize workflows and automate operations.

See how small firms use Referent

Scale operations

AI for Big Law

Roll out an AI operations layer across practice groups. Every action is logged, auditable, and approved by your lawyers.

Three ways to run a firm

A wrapper puts a chat box in front of a model. A system of record stores your work and waits. A legal harness runs the work and stops to ask you.

Capability Chatbot A wrapper Traditional software A system of record Referent A legal harness
Loop One answer Stops when the chat ends. Waits Stores your work until you type. Works the matter Step after step until it is ready for review.
Hands None Copy and paste. Manual You are the integration. Your inbox, calendar, files Plus MCP into your AI apps.
Memory Resets Every chat starts over. Stored Filed, not used. The matter file Built from your inbox.
Rules Your prompt Whatever you remembered to say. Permissions Who can open what. Deadlines, confidentiality, sign-off Encoded, not improvised.
Oversight You reread everything Line by line, every time. You did everything The work and the check are both yours. You approve critical steps Every action logged.
Compare Referent head-to-head

When Referent stops and asks you

A harness is defined as much by where it stops as by what it does. These are the moments that wait for a lawyer.

A client email needs a reply

The draft is ready; nothing is sent until you approve.

A new lead finishes intake

The matter is staged with the engagement ready to sign.

A first draft is done

It waits in the matter for your edits and sign-off.

A deadline is close

It is tracked as a hard date and surfaced, not buried in a thread.

An invoice is ready

Billing is prepared in the background; you release it.

A follow-up is due

Written and queued; you send it.

Every action is logged in an audit trail you can inspect.

Where the rules come from

In most industries the stop-and-ask step is a product choice. In law it is a professional duty. Each rule below maps to the rule of professional conduct behind it.

Harness rule Where it comes from In Referent
Lawyer sign-off ABA Model Rule 5.3(b)-(c) Supervising nonlawyer assistance; the lawyer answers for conduct they order or ratify. Every client-facing action waits for your approval Designed to support the supervision duty.
Audit trail Rule 1.1, Comment 8, Formal Opinion 512 Technology competence, and the duty to review the output before relying on it. Every agent action is logged and reviewable Designed to support the duty to review.
Confidentiality boundary Rule 1.6, Opinion 512, Rule 5.3, Comment 3 Client confidentiality, including internet-based services that hold client information. Per-firm encrypted workspaces; zero-retention, no-training agreements with model vendors Designed to support the duty of confidentiality.
Deadlines Rule 1.3 Diligence. Deadlines tracked automatically and raised to you when at risk Designed to support the duty of diligence.
Billing Opinion 512 When billing hourly, bill only for actual time. Billing prep built from logged work, released by you before invoicing Designed to support accurate billing.

Each control is designed to support the duty beside it, not to satisfy it. The lawyer remains responsible for the work and for supervising it.

Ready on day one

Referent moves every client, matter, task, and file from your existing tools, so your practice is ready on day one.

Works with

Gmail Google Calendar Google Drive Outlook Soon Microsoft 365 Soon

Model Context Protocol

Your firm, inside your AI apps

Referent now runs an MCP server - the open standard that connects AI assistants to your tools. Link the apps you already use and work with your clients, matters, and documents right from the chat - ask questions, kick off work, get answers grounded in your practice. Same permissions, same approvals, same audit trail.

Works with ChatGPT, Claude, Perplexity, Hermes, Gemini, OpenClaw.

...and any other MCP-compatible app

Your data belongs to your firm. Period.

Client confidentiality is the foundation of legal practice. Referent keeps your firm's information private, isolated, and under your control — so you can use AI without giving up ownership of your data.

AI & Data Usage

  • We never train AI models on your firm's data
  • We never sell or monetize client information

Privacy & Ownership

  • Per-firm encrypted, isolated workspaces
  • We never share your data across customers
  • Delete means delete

Control & Oversight

  • Critical actions require lawyer approval
  • Every AI action is logged and auditable

Access & Security

  • Role-based access for authorized firm members
  • AES-256 encryption at rest, TLS 1.2+ in transit
  • SOC 2 and ISO 27001 in preparation
Read the full security overview
George Zaletski, Founder and CEO of Referent

Our vision

Lawyers bring judgment, strategy, and care. AI brings speed, scale, and consistency. Referent exists to put the two together - so a solo or small firm can carry far more matters without losing the craft that makes the work worth paying for.

I spent fifteen years building technology, time inside a law office, and four years in legal tech. The pattern never changed: capable lawyers buried in operational work that software should have handled. Referent is the system I wished existed - it runs the routine and hands every client-facing decision back to the lawyer.

George Zaletski

Founder & CEO, Referent

Questions about the legal harness

What is a legal harness?

A legal harness is the software layer around an AI model that turns it into a working agent for a law firm: it runs the model in a loop, gives it the firm's tools and matter context, keeps the matter file and the firm's playbook as memory, and decides when the agent must stop and ask a lawyer.

The loop is the matter workflow: the agent works step by step - intake, engagement, first drafts, follow-ups, billing prep - instead of stopping at a chat reply. The hands are the tools your firm already runs: your inbox, calendar and files, plus matters, documents and deadlines inside Referent.

The memory is the matter file, built from your inbox, so every email, document and deadline lands where it belongs. The rules are the Model Rules, encoded: nothing client-facing goes out without your approval, deadlines are hard dates, and every action is logged.

How is a legal harness different from ChatGPT or a legal AI chatbot?

A chatbot answers when asked. You paste the context in, copy the answer out, and update your own systems by hand. When the chat ends, the work stops and the memory resets.

A legal harness owns a routine and keeps working: it reads the inbox, files each email to its matter, drafts the reply, tracks the deadline and prepares the bill, then stages each result for your review. It works from your live matter file rather than a blank prompt, so its output is about your actual clients and dates. And it stops at the rules: nothing client-facing leaves the firm until you approve it, and every step is logged.

That is the difference between a wrapper that puts a chat box in front of a model and a harness that puts the model to work inside your firm. Chatbots answer questions. A legal harness runs the operation, which is what makes a firm AI-native rather than AI-assisted.

Are AI agents for law firms allowed under the ABA Model Rules?

Nothing in the Model Rules forbids a lawyer from using AI agents, but several rules govern how. Rule 1.1, Comment 8, asks lawyers to keep abreast of the benefits and risks of relevant technology, a duty 40 states plus DC and Puerto Rico have adopted. Rule 5.3(b) and (c) make a lawyer responsible for supervising nonlawyer assistance and for conduct the lawyer orders or ratifies.

ABA Formal Opinion 512, issued in July 2024, applies those duties to generative AI: review the output rather than rely on it, protect client confidentiality, set firm policies on permissible use, and bill only for actual time.

Referent's approval gate and audit log are designed to support those duties: every client-facing action waits for your sign-off, and every step is recorded so you can review it. The lawyer remains responsible for the work. The harness makes the supervision practical instead of leaving it to memory.

When does Referent stop and ask me?

Referent stops at three kinds of moments: anything a client will see, anything that touches money, and any deadline at risk.

A client email needs a reply - the draft is ready, and nothing is sent until you approve it. A new lead finishes intake - the matter is staged with the engagement ready to sign. A first draft is done - it waits in the matter for your edits and sign-off. A deadline is close - it is tracked as a hard date and surfaced to you, not buried in a thread. An invoice is ready - billing is prepared in the background, and you release it. A follow-up is due - it is written and queued, and you send it.

Between those moments the agents keep working: reading, filing, drafting and tracking. Every action, including the ones that did not need your approval, is logged in an audit trail you can inspect at any time.

Does Referent train AI on my client data?

No. Referent does not train AI models on your firm's data, and it does not sell, share or monetize client information in any form. Your firm's data lives in an encrypted workspace that is isolated per firm, so one firm's information is never mixed with another's. Where the agents call a model vendor, Referent's agreements with those vendors are zero-retention and no-training: the request is processed and not kept.

Inside the workspace, access is controlled by role, so each team member sees only what their role allows, and a full audit trail records what was created, changed or sent, and by whom. When you delete data, it is deleted, not archived out of sight.

Confidentiality is the design constraint the harness is built around, because for a law firm the client's trust is the asset that matters most. The full picture, including encryption and certifications, is on the security page.

Which AI models run inside Referent, and can they change?

The harness is model-agnostic. Referent's agents run on models from more than one vendor - the security page lists the zero-retention agreements with OpenAI and Anthropic - and the model behind an agent can change without changing anything you see. Your matter file, your rules, your approval gate and your audit trail live in the harness, not in the model. That is the practical point of separating the two: when a better model ships, the harness keeps working and the firm keeps its memory.

It also works the other way. Referent runs an MCP server, so the AI apps you already use - ChatGPT, Claude, Gemini, Perplexity and any other MCP-compatible app - can read and act on your matters through the same permissions, approvals and audit trail as the Referent app.

The model you talk to can be your choice; the rules it works under are the firm's. Setup for each app is on the MCP page.

Who is Referent built for?

Referent is built for solo lawyers and small firms - the practices where the lawyer is also the intake desk, the billing department and the back office, and where a harness that runs those routines changes the math immediately.

Registration has been open to every firm since August 22, 2026. Before that, the private beta started as a cohort of 20 seats, and more than 450 firms applied for them in under four weeks; that demand is why we opened up.

A one-lawyer practice gets full firm leverage: intake, email, deadlines and billing prep run from the matter file while the lawyer approves what counts. A firm of two to ten lawyers carries more matters with the same team. Big Law support is coming later. If you want to see how the harness fits your size of practice, start with the solo law firm page or the small law firm page.

Put a harness on
your firm's AI

Registration is open for solo lawyers and small firms.

Try for free

You approve every critical step

Every action logged

No data training